Professional Product Review: Quality DataBase (3 Concurrent Users)

Key Features

• Corrective Actions
• Preventive Actions
• Risk Management
• QMS Review
• EHS Management
• Internal Audit Actions
• Supplier Corrective Actions
• Safety Corrective Actions
• Continual Improvement Projects
• Customer Satisfaction Surveys

Benefits

• Customer satisfaction
• Quickly and effectively respond to customer complaints
• Rebuild customer confidence when things go wrong
• Measure and monitor Customer Perceptions
• Efficient and cost effective
• Simple, low cost solution
• Saves time and improves efficiency
• Quality effectiveness
• Produces graphs, charts, and reports on demand
• Reports corrected and prevented actions (CAPA) performance metrics
• Lists open CAPA with pending actions, owners, and due dates
• Tracks customer complaints
• Helps organize and document management review meetings
• A vital tool to ensure ISO9001:2015 compliance
• Paperless system
• Scan and link digital photographs or other electronic documents

Who Should Use It

Quality DataBase (3 Concurrent Users) is ideal for small to medium-sized businesses looking to improve their quality management systems. It is especially beneficial for companies seeking ISO9001:2015 compliance and wanting to streamline their corrective and preventive actions processes. With features like risk management, customer satisfaction surveys, and EHS management, this product is suitable for organizations looking to enhance their quality effectiveness and efficiency.

When to Use

This product should be used whenever a company wants to efficiently manage customer complaints, monitor customer perceptions, and implement corrective and preventive actions. It is essential for businesses wanting to maintain a high level of customer satisfaction and continuously improve their quality management systems.